Product Designer

  • Development
  • Rotterdam, Netherlands

Product Designer

Job description

At Mopinion we are looking for a Product Designer for 32 – 40 hours/week.

Mopinion is a Software-as-a-Service (SaaS) that collects and analyses user feedback on websites, mobile apps and email. Delivering a “seamless digital experience” is all about putting the Voice of the Customer at the heart of an organisation. Mopinion facilitates companies in achieving this customer-centric approach with ease. We work with well over 250 enterprise companies such KLM, T-Mobile, Walmart, Renault and Allianz. Our software is used by various UX researchers, Product Designers, and Product Managers on a daily basis. So in other words, as a Product Designer at Mopinion you will be building a product for other Product Designers.


At Mopinion you will find the right balance between user needs and business goals, as well determine hypotheses and validate them with design solutions. You will work closely with our Product Manager as well as with the Development team to find the best way to validate these hypotheses and maintain a high level of product quality.

We are strong believers of Product Led Growth (PLG) principles and this will therefore give you the opportunity to build and improve our PLG strategy. Both the quality of our communication with customers, and the enablement of communication between users are essential for our growth ambitions. You will focus on improving user onboarding, product adoption and key journeys within our product such as creating feedback forms, setting up data visualisations, and sharing feedback insights within the organisation.

As Product Designer you will:


  • Formulate hypotheses (together with our Product Manager) to improve Product Led Growth and turn them into high-quality design solutions and prototypes

  • Measure the success of your decisions with the team and iterate when needed

  • Work cross-functionally to deliver the best possible user experience

  • UX research on user perspectives and competitive landscape to generate new ideas and solutions

  • Create UX and UI deliverables for your initiatives

  • Validate your UX and UI solutions with users, using both qualitative and quantitative methods

  • Collaborate with developers to achieve high-quality implementation

  • Keep up with the fast-paced experimentation and decision-making process

Requirements

What you will need:


  • Well-spoken and written English (and preferably Dutch)

  • 3+ years of product design experience. Product/Growth, SaaS B2B models are preferable.

  • Experience in solutions design for business growth with results achieved in business metrics (such as ARR, ARPA, Churn, MAU)

  • Expertise in planning, designing, running and analysing User Research activities

  • Experience in validating design solutions using qualitative and quantitative methods

  • Ability to present and communicate your creative decisions with confidence and enthusiasm

  • Experience with AB testing (ie. VWO, Optimizely, or Google Optimize), Analytics and event tracking tools (ie. Mixpanel, Amplitude, Heap.io), Prototyping software (like inVision, Figma, Adobe XD) tools are preferable.

  • University of Applied Sciences (HBO) or Academic education with a Computer Science, UX design, or digital media profile

  • You are eager to learn, adapt and grow professionally


We are a team of nearly 40 employees, working (many of us remotely now) in the city centre of Rotterdam, close to Blaak and the Markthal.

Why work for Mopinion :


  • Working at a rapidly growing international SaaS software company with major ambitions

  • 28 days of annual leave and a bit extra

  • In your role, you will directly contribute to our growth and in return, we offer a competitive salary and commission plan

  • You will be part of a dedicated and professional team which works hard but also celebrates success (our last team event was in Barcelona)

  • A place to grow and develop yourself with plenty of courses and workshops

  • We equip you with all the tools you need such as a laptop (MacBook or Windows machine), cool UX and design software, education budget, Mopinion hoodie, coffee, and plenty of team activities

  • Located in the beautiful centre of Rotterdam, easily accessible by public transport and by car

  • 32-40 hours a week


Think you’re the right person for the job? Apply now!