Global Inside Account Manager

  • Sales
  • Rotterdam, Netherlands

Global Inside Account Manager

Job description

 

Mopinion helps companies improve the digital customer experience (CX). Major brands such as KLM, Hotels.com, TUI, and Porsche use our SaaS technology to collect customer feedback from their websites, mobile apps and email marketing campaigns.

To support our rapid growth, we are looking for a Global Account Manager to strengthen our customer relationships in the Netherlands as well as abroad. You will be part of our Sales team, while also working closely with other teams such as Marketing and Support. The location of this position is our head office in Rotterdam, the Netherlands.

Requirements

 

Your role within Mopinion:

  • Contribute directly towards our growth and sales objectives

  • Responsible for renewal, upsell and cross-selling among existing customers

  • Heavy focus on customer contact, both by phone and face-to-face

  • Analyse the needs of the customer and come up with concrete solutions

 

Your profile:

  • Enterprising and driven professional with a strong affinity for technology

  • Experience in the world of SaaS and/or Digital Marketing

  • Minimum of 3 years’ successful sales experience, preferably with digital products/software (for example, at a web agency)

  • Fluent in English

  • You are an absolute ‘self-starter’

  • You give 100% every day for the client

  • You have strong communication skills, both internally and externally 

  • You are someone who tackles challenges and perseveres in your work

  • Experience with Salesforce is a plus

 

What we offer:

  • A stable and fast-growing international software company with high ambitions and short lines of communication

  • A young, professional team that works hard but also celebrates their success

  • Work laptop and mobile phone

  • Training budget

  • Central location in Rotterdam, easy commute with public transportation or car

  • We offer a competitive salary with an attractive performance bonus

  • Employment Hours: 32-40 hours